How we check what we publish, and what we have corrected

Facts checked 28 September 2026

A directory is only as good as its phone numbers. Most get worse every month. Here is how we try not to, and the record of where we got it wrong.

Listings

Verified from the source. Each detail is confirmed from the provider’s own site, a state or federal register, or a call. Information from paid-membership guides is never copied; at most it tells us an organisation exists, and we check it ourselves.
Dated. Every listing shows the exact day it was last checked.
Re-checked on a cycle. Home care, transport, assisted living, adult day and Councils on Aging every 90 days; everything else at least every 12 months. The professional standard for resource directories asks only for yearly checks.
Official data where it exists. Nursing homes, home health agencies and hospices carry Medicare’s ratings, refreshed monthly.
Levels of care checked against the state. Assisted living against the state’s certified register; nursing homes and rest homes against their licences.

Guides

Every figure comes from a page we opened, and every guide lists its sources and the date its facts were checked.
Figures that change every year (Medicare costs, tax-credit limits) are re-checked when the new ones are published.
Guides are general information, not legal, medical, tax or financial advice, and say so.
When a local professional reviews a guide, their name will appear on it with their permission.

Corrections log

Date	What	Correction
2026-09-27	Directory	Category list rebuilt so every category can be reached on a laptop screen; three duplicate listings merged into the listings they duplicated.
2026-09-18	Nursing homes, home health, hospice	Medicare star ratings and bed counts added from Medicare’s own data, refreshed monthly. Four Medicare-certified Cape nursing homes that were missing were added.
2026-09-18	Phone numbers	Nine wrong phone numbers corrected, among them Home Instead, Boyd & Boyd, Maplewood at Brewster, Maplewood at Mill Hill, Maplewood at Mayflower Place and Harbor Point at Centerville.
2026-09-18	Level of care	AdviniaCare Seashore Pointe and Broad Reach Liberty Commons moved from assisted living to skilled nursing; Pine Oaks Village moved to affordable senior housing (no personal care).
2026-09-18	Memory care	Maplewood at Mayflower Place has no memory-care units (they are at Mill Hill next door). Atria Woodbriar Park and Atria Woodbriar Place separated. Harbor Point and Bridges by EPOCH marked memory-care only. The Terraces Orleans memory-care wing marked as not yet state-certified.
2026-09-18	Prescription Advantage	Updated: stopped accepting new applicants after 11 September 2026; existing members keep coverage.
2026-09-18	Elder abuse reporting	Renamed to Adult Protective Services, the state’s current name.
2026-09-18	Coverage	106 verified organisations added across five new categories: veterans’ services, volunteer neighbour groups, mental health, scams and fraud, and placement advisers (with how each is paid).

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